‘Nurturing lives through Christian Values’

Alderbury and West Grimstead Church of England Voluntary Aided Primary School

Images and Design Copyright 2015 Alderbury & West Grimstead Primary School, Firs Road, Alderbury, Salisbury, Wilts, SP5 3BD T: 01722 710464 F: 01722 710433



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PROBLEMS AND COMPLAINTS


If you have any problems……


We hope that you child will be very happy at Alderbury and West Grimstead School however, if you have any concerns about the provision for your child then please speak to us as soon as possible.


Communicating early is important because we feel that it enables us to alleviate concerns for you and your child quickly.  Initially we find that class teachers in the majority of cases are able to resolve any problems.  


If a problem has not been resolved by the class teacher then we recommend you raise it with the Headteacher who will then seek to resolve the matter as swiftly as possible.


If you still unhappy then you have the right to complain to the Governing Body.  


You may wish to contact the Local Education Authority and contact numbers for these are available on request or by accessing Wiltshire Council’s website.